Questions schools usually ask.
Find answers about setting up WardBalance, managing fees, recording payments, parent access, receipts, and multi-school support.
Frequently Asked Questions
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Yes. You can create a school workspace and start with the Starter plan. Schools that need guided setup or multi-branch support can book a demo.
No. WardBalance focuses on school fee operations. It does not handle CBT, attendance, results, timetable, payroll, LMS, hostel, inventory, or AI features.
Yes. Depending on your plan, you can add school staff and assign access based on their responsibilities.
Yes. You can set up custom fees in your Fee Library (like tuition, PTA, transport, uniform, etc.) and assign them using class fee templates.
Yes. WardBalance has built-in checks to prevent duplicate invoice generation for the same student and term.
Yes. Schools can record cash, POS, cheque, and bank transfer payments manually, which instantly updates the invoice balance and records the actor.
Yes. Digital receipt records are generated on payment confirmation, showing a clear trace of the billing and payment history.
Yes. A parent can be linked to multiple wards and can view invoices, balances, payment status, and receipts for each child in a mobile-first dashboard.
The school will see a clear warning in the dashboard/student profile, alerting the team that no parent is available for automatic communication until one is linked.
Yes. Multi-school or multi-branch setup is supported through the Group plan. We recommend booking a demo so the structure can be configured properly.
Yes. Schools can start with a simple plan and upgrade as their student population, staff team, and reporting needs grow.
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